When trying to protect SQL Database error comes up,
" This item cannot be protected because some prerequistite software is missing.
Ensure that all prerequisite software is installed and then protect this
item. (ID: 31008)"
To fix this problem download and install Update for Windows Server 2003 (KB940349),
Install this update to improve the reliability, scalability, and memory optimization of the Volume Shadow Copy Service (VSS) in Windows Server 2003. VSS Hotfix Rollup KB940349. Make sure VSS writer for SQL Server is running under, Services also the VSS for Sharepoint if you want to protect SharePoint Sites in Data Protection Manager 2007, DPM 2007.
After installing restart go to the Magement tab and refresh the agents. Go back to the protection tab and create or add your server to your protection group.