Computer Network Support Services – Hourly Rates

These are the current rates we charge for common technical services including emergency and non-emergency services. These rates are for customers that call as needed and are not on a monthly contract. If you will need more than 4 hours per month of services, we recommend a service contract.


Infrastructure & Support

Rate/Hour

Description of Services Performed

Microsoft Certified Professional (MCP)

$95

Desktop support, install standard software, virus & spyware removal, general desktop support

Senior Technician (MCSA)

$125

Non Standard Installs, Debugging, Level 2 Support, disaster recovery services

Database Administrator (MCDBA)

$145

Database administration including setup, security, disaster recovery and performance tuning

Systems Engineer (MCSE)

$195

Security, Network Design, Solution Architecture, Advanced Networking and Server Administration

Notes

  • Normal Business hours are 9AM to 5PM Monday through Friday excluding Holidays
  • Emergency /Rush or work outside normal work hours: 50% surcharge
  • Minimum charge on-site: 2 hours Minimum charge for remote support: ½ hour
  • Travel charged at normal rates