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Additional Monitored Queues (2 Queues - Requires 1400-PD)
Agent Click-to-Dial (Web - Requires 1400-PD)
Agent Out-Bound Screen Pop
Agent Wallborad Seat (Requires 1400-PDCTI)
Answering Machine Detect (Requires 1400-PD)
Application Portal
Call-Back Messaging Appliance
Customer convenience and overhead cost control are critical for today's pharmacies. e-IVR Prescription Refill is a self-service, automated application that enables a customer to schedule a prescription refill and a pick-up time at their own convenience, 24/7, by simply entering the prescription number and following the prompts. They can also check the status of a previously requested refill.
e-IVER Premium Application Portal
Emergency Notification Service
Expanded AP Bundle
Extended Monitored Agent Seat (Requires 1400-PDA)
Get the word out to your community fast for school closings, upcoming events, or any other type of important announcement.
Give students (and their parents) easy access to homework assignments by phone, email, or the Web...anywhere, anytime... 24/7
IP Phone Pager
IP Phone Pager Seat
License (Right-to-Use Port License, Tier 3)
LOQUENDO ASR Tier 2 License (Unlimited Words, Single Lang.)
Missed appointments mean missed revenue. Appointments might easily be forgotten, but a physician's payroll and overhead can't be. It's estimated that physician's experience an average of 20% "no shows" from their scheduled appointments, resulting in a significant loss of revenue.
Neospeech Text to Speech (Right-to-Use Port License)
 
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